MEDIATION
Mediation involves using an impartial third party who helps both sides to come to an agreement. A mediator is a skilled professional that actively uses various techniques to find points of agreement between the parties. Mediation is a very flexible process that can effectively resolve a wide range of disputes, including multi-party and complex disputes.

ARBITRATION
Arbitration is a legal technique for the resolution of disputes outside the courts. Parties to a dispute appoint to an impartial third party to determine their dispute. Usually, arbitration is final and binding on the parties and only subject to review. However, parties may agree to non-binding arbitration where the award is an advisory award. Parties can also include in the arbitration procedure some appeal process.

FACILITATION
Facilitation is a process where a third party chairs a conversation. The role of the facilitator is to support constructive and democratic dialogue between groups with diverse and often diametrically opposite positions. The objective is often to develop a shared vision for an ideal future, learn to listen to each other, and understand and appreciate the feelings, experiences and positions of the opposing party.

Horn Attorneys offers a wide range of alternative options to costly litigation and our services are cost effective and user friendly. We provide comprehensive processes and support services in the areas of commercial and employment disputes, and community conflict

• Mediation/Conciliation
• Facilitation
• Managing Meetings
• Complaints Resolution Services
• Arbitration
• Chairing Enquiries
• Training and Seminars
• Advisory Arbitration / Recommendations
• Investigation / Fact Finding
• Relationship Building Initiatives
• Verification Processes
• Case Management Services